FAQs
When it comes to property remediation, we understand there’s a lot to consider — from health risks and legal compliance to timeframes and costs. That’s why we’ve compiled answers to some of the most common questions our clients ask.
Whether you’re dealing with asbestos, contamination, or property damage, this guide will help you understand what to expect and how ProRem can support you every step of the way.
Asbestos Removal FAQs
How do I know if my property contains asbestos?
Asbestos was commonly used in New Zealand buildings prior to the 2000s. If your home or building was built before 2000, it may contain asbestos in roofing, cladding, flooring, or insulation.
We offer professional inspections and sampling to confirm its presence.
Is asbestos removal dangerous?
It can be — if not handled correctly.
That’s why ProRem is fully licensed and follows strict safety procedures to ensure removal is done safely, with minimal risk to occupants or the environment
Can I stay in the property during asbestos removal?
In many cases, the affected area will be sealed off, and you can remain in other parts of the property. For larger or more complex removals, temporary relocation may be advised.
We’ll guide you through what’s safest.
Property Remediation FAQs
What types of property damage do you remediate?
We remediate properties affected by mould, lead, fire, flood, and trauma. Whether it’s visible damage or hidden contamination, we assess, treat, and restore your property to safe, healthy conditions.
How long does remediation take?
It depends on the extent of the damage. Minor mould remediation may take a day or two, while larger-scale fire or flood damage could take several days to a few weeks.
We always provide a clear timeline after assessment.
Will remediation work be covered by insurance?
Many of our services are claimable under insurance.
We work closely with insurers and can provide the documentation needed to support your claim.
Decontamination FAQs
We start with professional lab testing to assess contamination levels. If meth is detected, we create a custom decontamination plan and clean all affected surfaces to meet Ministry of Health standards, followed by clearance testing.
What’s involved in meth decontamination?
Can you handle chemical or industrial spills?
Yes — our team is trained to safely assess and manage chemical contamination in soil, structures, or water sources. We provide full containment, removal, and compliance documentation.
Is meth testing mandatory before selling a house?
While not legally required, it’s highly recommended — especially for rental properties or homes with suspected contamination.
We offer pre- and post-sale testing for peace of mind.
Waste Disposal FAQs
What kinds of waste can you remove?
We handle hazardous waste (asbestos, lead, chemicals), general demolition debris, biohazards, and contaminated materials. All waste is transported and disposed of in licensed facilities.
Yes — site cleanup and waste disposal are included in our service. We leave every site safe, tidy, and ready for reoccupation or repair work.
Do you clean up after a remediation job?
Can you provide regular waste disposal for my business?
Absolutely. We offer scheduled and on-demand waste disposal for commercial and industrial clients.
Contact us to set up a plan that suits your operation.
General FAQs
Yes. All ProRem technicians are fully certified, and we carry comprehensive public liability and professional indemnity insurance. We also follow all relevant NZ regulations and safety standards.
Are your services certified and insured?
What areas do you service?
Based in Wairarapa, we proudly serve the entire Lower North Island, including:
Hawke’s Bay
Taranaki
Manawatū-Whanganui
Kāpiti
Porirua
Hutt Valley
Wellington City
If you’re unsure whether we cover your location, just get in touch — we’re happy to help.
How do I get a quote?
Call James directly or fill out our online contact form.
We’ll usually arrange a site visit or request details before providing a tailored quote.
Want to know more about how ProRem can improve your property?
Contact us today for a FREE PROPERTY ASSESSMENT
